PRIVACY POLICY /

EU DATA PROTECTION (GDPR COMPLIANCE)

At Nigeria Metro, we respect the privacy rights of our users and are committed to protecting personal data in accordance with the European Union General Data Protection Regulation (“GDPR”) and applicable international data protection laws. This GDPR Compliance Statement explains how Nigeria Metro collects, uses, stores, processes, and protects personal information obtained through our website, marketplace, and related services.

1. OUR COMMITMENT TO DATA PROTECTION: Nigeria Metro is committed to: Processing personal data lawfully, fairly, and transparently, Protecting user privacy and confidentiality, Limiting data collection to what is necessary, Maintaining appropriate security safeguards, Respecting the rights of users under GDPR and related privacy regulations. We recognize the importance of responsible data handling, especially in international trade, escrow services, foreign exchange assistance, supplier communication, and membership management.

2. WHAT PERSONAL DATA WE MAY COLLECT: Nigeria Metro may collect and process the following categories of personal data: Full names, Company or business information, Email addresses, Telephone numbers, Billing and payment information, Shipping or business addresses, Trade inquiries and communication records, Membership registration details, IP addresses and device information, Website usage data and cookies, Supplier or buyer verification documents where required, Travel inquiry information submitted voluntarily by users. We only collect information reasonably necessary to provide our services and improve platform operations.

3. HOW WE USE PERSONAL DATA: Nigeria Metro may process personal information for purposes including: User account registration and management, Connecting buyers, suppliers, exporters, and importers, Facilitating escrow or payment-related processes, Foreign exchange coordination, Membership administration, Customer support and communication, Product promotion and marketplace operations, Fraud prevention and security monitoring, Compliance with legal and regulatory obligations, Improving website functionality and user experience, Sending relevant business updates, newsletters, or promotional communications where permitted. We do not sell personal data to third parties for unauthorized marketing purposes.

4. LEGAL BASIS FOR PROCESSING: Under GDPR, Nigeria Metro may process personal data based on one or more of the following lawful grounds: User consent, Performance of a contract, Compliance with legal obligations, Legitimate business interests, Fraud prevention and platform security, Protection of vital interests where applicable. Users may withdraw consent for certain processing activities at any time where consent is the lawful basis.

5. COOKIES & WEBSITE TRACKING: Nigeria Metro may use cookies, analytics tools, and similar technologies to: Improve website performance, Understand visitor behavior, Personalize user experience, Maintain security, Measure advertising effectiveness. Users may manage or disable cookies through their browser settings, although some platform functions may be affected.

6. DATA SHARING & THIRD PARTIES: Nigeria Metro may share limited personal information with: Business partners, Suppliers and buyers involved in transactions, Payment processors, Escrow facilitators, Logistics or shipping partners, Foreign exchange service providers, Regulatory authorities where legally required, Technical and hosting service providers. All third-party processing is expected to comply with applicable privacy and confidentiality obligations. We do not knowingly disclose personal data unnecessarily or irresponsibly.

7. INTERNATIONAL DATA TRANSFERS: Because Nigeria Metro operates in international trade and business facilitation, personal data may be transferred across multiple countries, including outside the European Economic Area (EEA). Where such transfers occur, we aim to implement reasonable safeguards and protective measures consistent with applicable data protection laws.

8. DATA RETENTION: Nigeria Metro retains personal data only for as long as reasonably necessary to: Provide services, Fulfill contractual obligations, Resolve disputes, Maintain business records, Comply with legal or regulatory requirements, Prevent fraud and abuse. When information is no longer required, we aim to securely delete, anonymize, or restrict access to such data.

9. USER RIGHTS UNDER GDPR: Where GDPR applies, users may have the right to: Access personal data held about them, Correct inaccurate information, Request deletion of personal data, Restrict certain processing activities, Object to processing based on legitimate interests, Request portability of their data, Withdraw consent, Lodge complaints with relevant data protection authorities. Nigeria Metro will make reasonable efforts to respond to legitimate privacy requests within applicable legal timeframes.

10. DATA SECURITY: Nigeria Metro implements reasonable technical and organizational measures designed to protect personal information against: Unauthorized access, Data loss, Misuse, Alteration, Disclosure, Cybersecurity threats. However, no internet-based platform or electronic storage system can be guaranteed completely secure, and users acknowledge that online transmissions carry inherent risks.

11. CHILDREN’S PRIVACY: Nigeria Metro services are not intended for children under the age of 18. We do not knowingly collect personal information from minors without appropriate legal authorization or parental consent where required.

12. THIRD-PARTY LINKS: Our website may contain links to third-party websites, suppliers, advertisers, or service providers. Nigeria Metro is not responsible for the privacy practices, content, or security standards of external websites or third-party services. Users are encouraged to review third-party privacy policies independently.

13. CHANGES TO THIS GDPR POLICY: Nigeria Metro reserves the right to modify or update this GDPR Compliance Statement at any time in response to: Legal changes, Operational updates, Security improvements, Regulatory developments. Updated versions become effective upon publication on the website.

14. CONTACT & DATA REQUESTS: For privacy concerns, data access requests, correction requests, deletion inquiries, or GDPR-related questions, please contact Nigeria Metro through the official contact channels available on: www.nigeriametro.com Nigeria Metro remains committed to responsible international business practices, transparency, and protection of user privacy across our global marketplace platform.

15. Last updated 10th January 2026. - Nigeria Metro.