OUR ESCROW POLICY:

INTRODUCTION: At Nigeria Metro, we are committed to promoting safer international trade between suppliers, exporters, importers, manufacturers, distributors, and buyers across the world. One of the optional services available through Nigeria Metro is Escrow Support.

This service is designed to help reduce certain risks associated with international trade transactions by providing an additional layer of confidence between buyers and sellers. Escrow is offered as a service of choice and is not compulsory. Buyers and sellers are free to conduct transactions directly if they choose to do so.

What Is Escrow? Escrow is a widely used commercial arrangement in which funds are temporarily held by an independent third party until agreed transaction conditions have been met. In a typical escrow transaction:

1. Buyer and seller agree on transaction terms.

2. Buyer deposits funds into escrow.

3. Seller ships or delivers goods or services.

4. Buyer confirms satisfactory receipt.

5. Escrow releases funds to the seller.

The purpose of escrow is to provide greater confidence for both parties by helping to reduce the risk of non-payment, fraud, or non-delivery. Escrow services are commonly used worldwide in: * International trade * Property transactions * Online marketplaces * Business acquisitions * Import and export transactions * High-value commercial purchases.

How Escrow Works on Nigeria Metro: Nigeria Metro may facilitate access to escrow support for transactions conducted through our marketplace. Where parties choose to use escrow:

Step 1: -- Agreement Buyer and seller agree on: * Product specifications * Quantity * Pricing * Delivery terms * Inspection period * Transaction conditions

Step 2: -- Escrow Deposit: The buyer deposits funds into the agreed escrow arrangement.

Step 3: -- Shipment or Delivery: The seller ships the goods or provides the agreed service.

Step 4: Inspection Period: -- The buyer is given a reasonable opportunity to inspect the goods or verify that agreed conditions have been met.

Step 5: Release of Funds: -- Following successful completion of the transaction, funds are released to the seller.

ESCROW IS OPTIONAL: Escrow service is entirely optional. Neither buyers nor sellers are required to use escrow services when trading through Nigeria Metro. Parties may: * Use escrow, * Conduct direct transactions, * Use their own preferred payment arrangements, * Utilize independent financial institutions. The decision to use escrow remains solely between the participating parties.

Benefits of Escrow: Escrow may provide several advantages, including:

Increased Confidence -- Both parties have greater confidence that agreed conditions will be respected.

Reduced Risk -- Escrow may help reduce the risk of non-delivery or non-payment.

Better Transaction -- Transparency -- Funds and transaction milestones can be managed according to agreed terms.

International Trade Support Escrow can be particularly useful where buyers and sellers are located in different countries and may not have previously done business together. ---

Nigeria Metro's Role: Nigeria Metro primarily acts as:

(a) A marketplace platform.

(b) Trade facilitator.

(c) Business connector,

(d) Referral intermediary.

Nigeria Metro does not guarantee: Product quality, Supplier performance, Buyer performance, Shipment outcomes, Customs clearance, Regulatory approvals, Commercial success.

Our role is limited to facilitating marketplace services and, where requested, assisting with escrow-related arrangements.

Dispute Resolution If a dispute arises during an escrow transaction, parties are encouraged to:

(1) Communicate directly with one another.

(2) Provide supporting evidence where appropriate.

(3) Attempt to reach an amicable resolution.

Where escrow providers have formal dispute procedures, those procedures may apply in accordance with their terms and conditions. Nigeria Metro may provide reasonable assistance where possible but does not act as a court, arbitrator, legal authority, or regulatory body.

Compliance Requirements: Parties using escrow services must comply with --

(1) Applicable laws,

(2) Import and export regulations,

(3) Anti-money laundering requirements,

(4) Financial regulations,

(5) Customs requirements,

(6) International trade obligations.

Additional verification or compliance checks may be required depending on transaction value, jurisdiction, or regulatory requirements.

Fees: Escrow services may be subject to --:

(1) Administrative fees.

(2) Processing fees.

(3) Banking charges.

(4) Currency conversion fees.

(5) Third-party service fees.

Applicable fees, where any exist, will be disclosed before the transaction proceeds. -

Limitation of Liability: While escrow can reduce certain commercial risks, no escrow service can eliminate all risks associated with international trade. Nigeria Metro does not accept liability for:

(1) Product defects.

(2) Shipping delays.

(3) Customs issues.

(5) Regulatory actions

(6) Commercial losses.

(7) Supplier insolvency.

(8) Buyer insolvency,

(9) Currency fluctuations.

(10) Force majeure events.

*Users remain responsible for conducting their own due diligence before entering any transaction.

Our Commitment: Nigeria Metro supports responsible, transparent, and ethical international trade. Our escrow support services are designed to help create greater confidence between buyers and sellers while maintaining flexibility and freedom of choice. Whether you choose to use escrow or transact directly, our goal is to provide a trusted marketplace environment that connects businesses worldwide. For further information regarding escrow services, please contact Nigeria Metro through the official communication channels available on our website.

​
12. Last updated 10th January 2026. - Nigeria Metro.